Why we quote differently

Why Price Vary - (Why We Might Quote You Differently Than What Others Quoted You)

If you're a pet owner, you know how important it is to keep your furry friend looking and feeling their best. That's why mobile pet grooming services like ours exist – to make the grooming process as convenient and stress-free as possible for both you and your pet. However, we understand that there can be some confusion around our pricing and sizing, especially when clients claim that their pet is one size but our groomer determines that it is actually a larger size. Let us explain why this happens and why it is important for our groomer to determine your pet's size and pricing.

Firstly, our groomers are experts who deal with more than 10 furkids per day and over 3000 furkids per year. They have a trained eye for assessing each pet's size and determining the appropriate pricing for their grooming needs. However, some breeds, such as Labradors, can vary in size depending on how they are treated by their owners. This means that our groomers may categorize your pet as a larger size than what you initially thought. But rest assured, this is not an attempt to charge you more, but rather to provide your pet with the best possible grooming experience.

Secondly, some pets may appear larger than their breed average due to unique characteristics or features. For instance, Samoyed dogs have long, thick coats that can be a combination of two huskies, making them require longer deshedding and blow-drying times. In these cases, our groomers will take the time and care needed to groom your pet to the highest possible standard. This extra time and effort are reflected in the slightly higher pricing for these pets.

Lastly, we are committed to providing your pet with the utmost care and attention during their grooming session. We never rush the grooming process or tie up your pet in any way that could cause discomfort or stress. We treat each pet with over 100% of patience and ensure that they are treated politely and respectfully throughout the entire grooming process. This level of care means that we only take on 3-4 furkids or 3 customers per day, unlike pet shops that take on at least 10 furkids per day per groomer. By doing this, we ensure that your pet receives the individual attention they need and deserve.

In conclusion, we understand that there may be some confusion around our pricing and sizing. However, we assure you that our groomers are experts who assess each pet's size and provide the appropriate pricing for their grooming needs. We are committed to providing your pet with the best possible grooming experience and treating them with the utmost care and attention. So, the next time you book a grooming session with us, know that your pet is in the hands of experts who truly care.

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